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Customers

turning Customers Into Clients - Donna Weber - A New Direction with Jay Izso

Turning Customers Into Loyal Clients – Donna Weber

No doubt about it, obtaining new customers will cost you more than retaining your current clients.  But what happens if your customers do not return?  Or worse yet what happens if your clients leave?  We all know the answer…you are going to spend more money on customer acquisition.  More expensive marketing dollars to try to …

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Donna Weber - Transforming Customers Into Loyal Champions - Onboarding Matters - A New Direction with Jay Izso

Transforming Your Customers Into Loyal Champions – Donna Weber

Do you really know your customer?  What percentage of your customers come back to you to do business with you again?  Do they love you so much that they tell other people about your business and get you referrals?  If you don’t like the answers to these questions, or are hesitant to answer these questions, …

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