Raising Your Conflict-IQ and Making a Bigger Impact on Your Business.
The book challenges the reader to understand that conflict is everywhere, and in order to be a great leader you must be skilled in dealing with it. And what we often overlook is that conflict affects us physically, mentally, emotionally, and spiritually.
The essential element of the Conflict-IQ(tm) system is awareness. And that awareness starts with yourself. What is your relationship with conflict? Are you an avoider? Do you handle it with a heavy hand? Do you ignore it? And how aware are you of the personalities of others? What is their conflict style and personality? What is there backgrounds? What are they bringing into the conflict?
She then proceeds to unravel for leaders the skills and behaviors that leaders need to be great at conflict negotiations. And even discusses how our educational system has failed helping us deal with it. Further, how HR departments are ill-equipped to deal with conflict without punishment.
This is a truly powerful, insightful book. Go to Yvette’s website and discover many of her free tools that you can use to raise your Conflict-IQ. Just click on over to Unitive Consulting. Yvette also offers Free Live Coaching/Microlearning: Made Simple Conflict-IQ® Bites – Yvette Durazo (unitiveconsulting.com)
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